FAQs
If you have more questions about the fundraising platform, please read through our frequently asked questions here.
Training videos
The following videos explain how to use the DEV fundraising platform in more detail. Still need help? Visit https://www.dev.ngo/fundraising/i-need-help/
Introduction and overview
- Visit https://testorg.allwelcome.org/ to test the site.
All Welcome: Set Up 1
- How to use the All Welcome set up wizard
- Adding your brand
All Welcome: Set Up 2
- Adding your Stripe details
- Currencies
- GiftAid
- Selecting default donation amounts
All Welcome: Set Up 3
- Email settings
- Thank you emails
All Welcome: Set Up 4
- Add organisational contact details
Organisation Fundraiser
- How to set up a donation page for your org
Supporter Fundraiser
- Setting up supporter fundraiser pages
Becoming a Supporter Fundraiser
- How supporters can create their own fundraising pages for your org
Donation forms
- How donations are made
Data Export
- How to get supporter and donation data out of All Welcome
Edit Brand Settings
- How to edit and change your brand settings
Payment Settings
Edit your payment settings including:
- Currency
- Default donation amounts
Email Settings
Edit your email settings including:
- Emails to donors
- Email to/from
- Reply to
User Settings
Edit your user settings including:
- Add new users
- Edit user details
- Change your password
- Delete users
Need more support?
Would you like to see a new training video on a specific topic?
Email fundraising@dev.ngo and let us know
Want to sign up?
Want to use the fundraising platform to take donations online for your organisation? Please contact fundraising@dev.ngo and we'll get back to you as soon as possible to discuss next steps.