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Digital Project Manager

Thanks for your interest but this position is now closed. Unfortunately we won't be able to reply to any applications received after the 1st of April 2019.

Please keep checking our Join page for any details about upcoming roles.


WANTED: Autonomous and organised communicator to join our co-operative digital team in the fight against injustice, inequality and poverty.

You are:

  • Keen to make the world a better place
  • Organised and self-motivated
  • Eager to keep on learning and sharing skills
  • A great communicator

If this sounds like you then we’d love to talk to you.

We’re a not-for-profit co-op filled with digital designers, developers and campaigners, working with big names like ActionAid, Lumos, Macmillan, Oxfam, Save the Children, The Syria Campaign and many more. If you'd like to join our team and help us to deliver great work then we want to hear from you.

Our Studio is in the beautiful Fazeley Studios in Digbeth, Birmingham. The role of Digital Project Manager requires that you work from here.


Digital project manager

You will be a crucial part of our team, helping us to deliver our projects and have a big impact on the world.

You’re the nucleus of the team: you interact with designers, developers, researchers, content writers, and owners and execs to keep projects healthy, happy, and on track. You also work directly with clients and other decision-makers to help define business goals, align project scope and features, and ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating all sprints and meetings. You’ll also be working alongside our business development team to align incoming projects on estimates, scope, schedule, and the team’s capacity. As well you’ll be managing stakeholder expectations and reporting back on the progress of daily and weekly budgets, outcomes, and tasks. Look forward to playing a strategic role here by supporting and guiding the team through projects of all sizes as you help craft both the high level details and the tiny ones that make projects truly successful.

The work is fast paced but the studio and team actively promote a positive, cheerful atmosphere. We organise after work socials, eat lunch together where we can, play board games on Friday afternoons and discuss the big issues of the day, like the evolutionary purpose of a giraffe’s long neck.

Expect regular check ins with your line manager, full training to bring you up to speed on how we work at DEV and the processes we run, and to work with a team that communicates almost entirely through gifs.

Key qualities and skills of our Digital Project Managers:

Critical thinking

  • You love to solve complex problems. You love to learn. You carry no ego and no sense of entitlement. You ask why a lot.
  • You like systems. You think big but see and love small details. You like to understand how to put things together and how to take them apart. You see how systems drive the story of how your team and clients get work done. If you don’t like systems, process, big pictures, or details, you won’t like this job.

Empathy

  • You want to understand people and how they work. You can have or learn to have tough conversations with your team and client decision makers. You feel okay saying no or feel like you can with some practice. You’re accountable for your behaviour.
  • You love people—seriously, if you don’t like people and all the things that make them complex human beings with moods and tempers, surprising feelings and warm behaviour, you won’t enjoy being a digital PM.

Stellar communication

  • You listen, read, write, and communicate well—really well. And you check your work. Professional communication is key in this job.
  • You are fun and genuine and others say you have a good sense of humour. You care about making sure others are engaged. You’re a champion for your team. You aim for honesty even when it’s difficult.

Key deliverables of our Digital Project Managers:

  • Play an active role scheduling and leading all stakeholder meetings including kickoff.
  • Plan projects to ensure that they are completed within defined time and budget.
  • Monitor progress of projects to ensure they meet targets and client expectations.
  • Ensure all stakeholders have a clear view of activities, milestones, costs, and risks at all times.
  • Check in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently.
  • Collaborate and communicate regularly with internal team leads on project resourcing, progress, and challenges.
  • Provide regular status updates to clients.
  • Manage day-to-day operational aspects of projects, including:
  • Allocate appropriate resources.
  • Review and updates project schedule.
  • Manages project timelines and budgets.
  • Supervise and review work done by the project team.
  • Maintain project documentation.
  • Establish and support positive relationships with teams and clients.
  • Provide estimation and planning support for business development roles.
  • Facilitate presentation of milestones/deliverables to the client.
  • Interact closely with leaders and clients on any issues or questions that arise day to day.

Team benefits:

  • A salary of £25,000 - £32,500 per annum in line with your experience and responsibilities. You can read more about the thinking that shapes our salary structure in our Pay Principles and see the specific details on how a salary is determined in How We Do Salaries.
  • Flexible working hours to support your work/life balance (subject to agreement with the team)
  • The opportunity to work with world-leading charities to change the world
  • Flexible paid leave
  • A workplace that is both fun and supportive
  • Beautiful studio space at Digbeth’s Fazeley Studios
  • Optional membership of the Developer Society co-op, giving you democratic input into the running of our organisation, including electing representatives and voting rights. This is something that sets us apart.
  • An opportunity to develop your understanding of the NGO and tech sector, ideal for someone looking to start a career in these areas.

The most important thing for us is that we get the right person to join our team. There are lots of other things you could work on with us - from being the secretary of our co-op to helping with our public communications - and we're keen to shape the role with you.

Experience in the not for profit, NGO, or charity environment preferred.


Applying

It's simple! Send us your cover email and CV and tell us why you'd love to work with us at DEV.

We want to find out more about you and are really interested in you being a good fit for our team. Tell us something interesting about yourself: what’s your favourite board game? Tell us about your opinion on the divergence of the Game of Thrones TV show from the books. Do you think Snape is a goodie or a baddie? Or all of the above!

Applications for this hiring round will be taken until Monday 15th of April at 9AM (UK).

We are an equal opportunity employer and value diversity in our team. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status and we actively encourage and welcome applications from under-represented groups.

If you think you have what it takes to join our great team of designers, developers and campaigners, we’ll quickly arrange a meeting with you to chat about this opportunity.

Apply to studio@dev.ngo with 'Digital Project Manager application' as the subject line and we'll get back to you shortly.


We have no involvement with emailing or cold calling agencies, so if that’s you, please don’t get in touch. If we change our minds one day, we’ll let you know.